About Us - 32 years and over 25 million people later!
In the constantly evolving landscape of technology and e-commerce, few stories are as compelling as the evolution of the world's first and longest-running Motorola online superstore. Since our inception over three decades ago, we've seen the digital world transform around us, and we've adapted, innovated, and grown every step of the way. Today, we stand as a testament to what dedication, innovation, and a customer-first mindset can achieve.
The Journey Begins
When we launched our website in 1994, dedicated strictly to Motorola products, skepticism was the order of the day. The idea of an online superstore, especially one focused exclusively on Motorola radios, Motorola batteries, and original 2-way radio parts and accessories, was unheard of. But where others saw uncertainty, we saw potential. We envisioned a platform that could offer unparalleled access to Motorola products, combining convenience with competitive pricing. Our commitment went beyond just selling products; we aimed to reinvent the shopping experience for two-way radio users worldwide. We spared no expense in our quest for innovation, seeking out cost-saving solutions that would benefit not just our operations but our customers most of all.
Breaking the Mold
Our approach was anything but ordinary. From the outset, we challenged the status quo, refusing to accept the limitations of what an online store could be. This pioneering spirit was not just about being first; it was about setting a new standard for online retail in our industry. The results speak for themselves. Today, we have serviced more people online than all of our competitors combined. This achievement is not merely a metric of success but a testament to the trust and loyalty we've built with our customers over the years.
Recognition and Beyond
Our efforts have not gone unnoticed. Motorola has honored MyRadioMall.com with the MOTOSTAR Excellence award, the highest recognition offered to any Motorola dealer. This accolade reflects not just our sales achievements but our unwavering commitment to extraordinary customer support and service. The MOTOSTAR award, which we have received numerous times, along with many other awards, is a badge of honor that underscores our dedication to excellence. But our achievements are not solely defined by the awards on our shelf. The real measure of our success is the impact we've had on our customers' lives. By offering innovative services and maintaining a relentless focus on customer satisfaction, we've set ourselves apart in a crowded marketplace.
Looking Ahead
Being the first Authorized Motorola Dealer to go online was just the beginning. Over the years, we've remained busy, continuously working to bring new and exciting services to our customers. Our commitment to innovation is as strong as ever, driven by a desire to exceed customer expectations and enhance their shopping experience. In a world where technology and consumer needs are constantly changing, we remain steadfast in our mission to offer the best products, the best prices, and the best service. We look forward to the next 32 years and beyond, ready to face new challenges and continue our tradition of excellence. Thank you to the 25 million people who have chosen us as their go-to source for Motorola products. Your support has fueled our growth and inspired us to keep pushing the boundaries of what's possible. Here's to the future—a future we're excited to shape together.
MyRadioMall.com has received many awards for its customer service.
At MyRadioMall.com, our story is one of innovation, perseverance, and customer-centric success. We invite you to join us on this remarkable journey. Whether you're a long-time Motorola user or new to the world of two-way radios, we're here to provide you with the best products and support in the industry. Welcome to the family.
MyRadioMall.com Gives Back
MyRadioMall.com has been involved in many charitable organizations during the past few years. Our involvement included:
- American Cancer Society
- Walk for AIDS
- South Florida Humane Society
- The American Society for the prevention of cruelty to animals
- World Wildlife Federation
We believe in giving back.
Back in 1999, we volunteered our time, services, and expertise to develop and install a communications network for the WWF. This communications network would allow the WWF to communicate in the Key West area. This communications tower was in the
middle of the Gulf of Mexico, a good 50 miles (ca. 80 km) from dry land.
Working in the middle of the ocean - Check out our WWF Project Pictures
