MyRadioMall.com Blog

Its 3:30 p.m. in a sunny and hot typical South Florida day. The security guards at Bayside, one of South Florida’s largest malls are about to change work shifts. If it’s anything like the last typical days, Frank the security manager is not going to be too happy today. He knows that he has a problem, but is not sure how he is going to solve it. 

Right after the afternoon shift takes place, it starts again. Someone in his work force using the 2-way radios is making threats, using inappropriate language and making rude remarks against the female security staff at the mall.  Despite all their efforts, they are not able to solve the problem or recognize the voice at the other end of the radio. 

They had to endure this for weeks and now going into a month they decided to ask us for help.  Before we continue our story, we need to slightly deviate and discuss exactly what PTT ID is. It’s nothing more than a special code signal that is also being transmitted at the same time that the carrier signal is being sent out. This code is unique per Radio and can be easily decoded by a special receiving device. 

In others words, each radio transmits a specific number without the user being aware.  Now back to our story. 

Since this situation happened almost 10 years ago, Motorola 2-way radios did not support this feature on their lower tier radios, unlike today where this feature is now commonplace at a price of under $300.  The radios being used at the time were about 30 Motorola HT600 2-Way Radios. Frank ended up purchasing 5 of these special chips which at the time were quite expensive. Our service center went to work and installed these five chips into five of the 30 Motorola HT600 radios. 

These radios were specifically tracked by their serial numbers and were assigned a PTT ID value of one through five. A Special Mobile was installed in Frank’s office that was capable of displaying the ID of any of these five radios on a small LCD display.  At this point, Bayside Security was frustrated and was looking for any means to solve this problem. 

But would our plan work.  The first day, the five modified radios were introduced into the afternoon shift. These radios were given to five specific people. Almost like clockwork, it’s started again, that rude and nasty voice on the radio. 

Frank immediately looked at the Special Mobile in his office, but the display was completely blank. He soon realized that none of the five people of which he gave the special radios to that day were involved.  The next day, five new people were given the special radios. Again the voice appeared even nastier than before. Another day went by and the display was still blank, but Frank was extremely hopeful, because he knew it would just be a matter of time. 

The third day the same scenario occurs, but this time with different results. Like a Christmas tree being turned on for the first time, the LCD display in Frank’s office lights up. As the voice transmits over the air the number 3 is being displayed on the Special Mobile.  Frank quickly calls some co-workers to document what has occurred. Although I was not there at that time I was told that the person responsible for this cried like a baby and could not understand the means used to identify him. 

This technology exists in the Motorola CP200 Radio today and at a price that would have been unheard of a decade ago.   If you’re interested in learning more about PTT ID and how it can benefit your business, feel free to give us a call or check out the CP200 2-way radios at www.MyRadioMall.com. 

Can PTT ID save the day for you?  That’s a 10-4

MyRadioMall.com was again awarded the MotoStar Award of Excellence for Motorola for 2006. In fact we were the only South Florida Motorola authorized radio dealer to receive the award in 2006.

We take our customer service extremely serious down here in the Sunshine State. We are expanding our services online to include more products and faster turnaround time. We are now stocking more merchandise locally and are constantly buying more merchandise in bulk to keep prices down.

We are looking at ways to improve our services to our customers. There are many new and exciting features being implemented this year based on customer feedback.

Our 2-Way Radio “RDI” (Radio Detail Information) pages should be up and running by the end of April. This will give the customer extreme detail information on any 2-way radio that they might be thinking of purchasing. With detailed radio views, both internal and external, this is sure to be a hit with our customers.

We set up our own professional photo studio to bring better picture quality and more photographs of items to our customers.

Our virtual Information catalog, same one used by our operators can now be downloaded and used locally on your computer. Be warned the download size is close to 100 megs because of all the PDS files included with the software.

Our NEW MyRadioMall.com mouse pads are a hit and more are planned for later this year.

A new web blog has been specifically created for the discussion and any information for the following radios; VL50, BPR40, CP100, CP125 and our favorite, the CP200 2-way radios.

PS: Did you know that technical support from a Motorola authorized trained technician if available to you at no cost before and after the sale of any of our products.

Many things are happening this year at MyRadioMall.com, I think customers will be very pleased.